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You are in charge or involved in a community project, in terms of innovation, technology, marketing, communication or project management.

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What is important in the performance indicators

  • Identify monitoring KPIs of community goals

  • Master the quantitative aspects (traffic acquisition and engagement)

  • Measure the progress of qualitative indicators

  • Deploy automated and interactive dashboards

The benefits of relevant performance indicators

  • Build community management tools

  • Monitor traffic sources and corrective actions related

  • Master the unstructured data of operating issues

  • Analyze and share information effectively (datavizualisation)

Milestones
  • 1 Workshop half day
  • 1 Workshop half day with 2 experts Community Strategy and Experience Client Crezeo
  • 1 summary report of exchanges and audit (5-8 pages)
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